Designated Public Works crews will be on call 24 hours a day during the monsoon and after any major storm events to check for and remove downed trees and debris, clear clogged storm drains, and assist residents in flooded areas.  To report damage, please call (623) 333-4400. For Emergencies dial 9-1-1.

During heavy rains, the safest strategy is to stay in place. 

 Remain in your home or place of business. Don’t travel unless absolutely necessary.

 If You Are Driving

• Obey all traffic, detour, and road closure signs and avoid low-lying areas!
• Do not attempt to cross flooded roadways!  Even shallow running water exerts intense pressure and can sweep your car off the road or stall your engine.
• Slow down!  The first rain of summer brings unusually slick conditions.
• If you can't see due to heavy rain or blowing dust, pull off the road. Move off the road to the right side as far as possible. Turn off your engine and lights. Take your foot off the brake pedal. Stay inside your vehicle. 
• Approach any non-working traffic signal as you would a stop sign.  Traffic signal outage can be reported to the Police non-emergency line at (623) 333-7001
• For more monsoon season driving tips from ADOT.  Monsoon | Department of Transportation

Sandbags 

Public Works offers residents pre-filled sandbags, free of charge, during monsoon season. View the vicinity map at the following locations:

• Municipal Operations Service Center (MOSC), 399 E Lower Buckeye Road
• Fire Station #171 -6th St & Belmont
• Fire Station #172 - 107th & McDowell
• Fire Station #173 - Avondale Blvd & Durango
• Fire Station #174 - Estrella Mountain Community College
• Fire Station #175 - 12495 W Van Buren Street

Street Flooding 

• Contact Public Works to report street flooding. Only report flooding in City streets and parks. The City CANNOT respond to flooding in residents' homes.

• Public Works is open Monday through Thursday, 7 a.m.- 6 p.m. Emergency on-call services are available 24/7/365.

 Fallen Trees

• Fallen trees/debris blocking major roadways, intersections, or alleyways that present safety concerns: contact Police non-emergency at (623) 333-7001.
• Fallen trees/debris NOT blocking major roadways, intersections, or posing a safety concern: contact Public Works (623) 333-4400.
• Fallen trees/debris on private property or alleyways: Bulk/green collection guidelines 

NOTE: Tree pruning classes are available through the City, which helps maintain and keep your trees "monsoon ready".  We suggest trimming trees away from windows and roofs, and thinning tree canopies to help prevent limb breakage and uprooting during storms. Sign up for a FREE Landscape class to learn more about pruning and desert plant care.  

 Lightning

• Lightning is dangerous no matter where you are!
• If you are outdoors, seek shelter immediately.
• Stay away from open fields, high land, trees, poles, and standing bodies of water.
• Do not swim or hold metal objects.

• Turn off voltage-intensive items such as air conditioners, computers, and televisions to help alleviate the danger of system overload or damage to these items from voltage fluctuations when power returns.
• Keep your freezer and refrigerator door closed.
• Keep batteries, flashlights, and a battery-operated radio or TV handy in the case of power outages.

 Power outages can be reported to your utility provider:

•  SRP:   (602) 236-8888
•  APS:   (855) 688-2437

 Power outage information is available on your utility provider's website:

• SRP: Salt River Project
• APS: Arizona Public Service 

 Stay informed

• Updates will be posted on the City’s main page  
• Updates will also be shared on the City’s Twitter, Next Door, and Facebook accounts. Give us a follow!