License Application Process

• New Online Short-Term Licensing & Payment Portal
  • Step-by-step instructions.
• The city may impose a fine of up to one thousand dollars ($1,000.00) for each month the owner or owner's designee operates a short-term rental while failing to possess a license (City Code 13-188.e).

Background & Information

• Effective February 1, 2024, Ordinance No. 2060-1023 provides regulations for short-term rentals (occupancy of less than 30 days).
• Owners must obtain a license, provide emergency contact info, ensure legal compliance, notify neighbors, and maintain $500,000 liability insurance. Guest background checks are required, but this requirement can be satisfied if an online lodging marketplace is utilized and the marketplace conducts the background checks.
• License with emergency contact info must be displayed in a conspicuous place in the short-term rental that is clearly visible upon entry through the primary entrance.
• License number must be displayed on rental advertisements (including online lodging marketplace listings). 
• Non-compliance penalties range from $500 to $3,500, with a possible license suspension for repeated offenses.

We are here to help!

Phone     (623) 333-2001

Email       bizlic@avondaleaz.gov

Complaints/Issues

• The AviWise Citizen Request Tool can be used to report short-term rental violations to the Code Compliance Team or licensing or payment issues to the City's Utility Billing Team. To report a violation or licensing/payment issue, please visit the AviWise webpage.
•  A Public Records Request may be submitted to inquire if a specific property is licensed.