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The  Traffic Engineering Division is responsible for:

  • Transportation planning

  • Traffic operations, to include the repair and maintenance of street lights, traffic signals and roadway signs and pavement markings/striping.

  • Managing the Neighborhood Traffic Management Program (NTMP) Service Request Form

  • Managing the Safe Routes to School Program (SRTS)

  • Working closely with adjacent communities and the Maricopa Association of Governments (MAG) to ensure consistency and uniformity with regional transportation programs and planning

  • Call or email us at (623) 333-4200 or 


Need to report a failing street light, traffic signal, or other traffic-related issue?

Problems can be reported 24 hours a day, 7 days a week  to the City's by phone via the Streetlight Repair and Maintenance Hotline at (623) 333-4201, or online using the Street Light Repair Form

To ensure the best possible service, callers should be prepared to leave the following information:

  • The closest street address to the streetlight outage.  If unknown, please provide major cross streets.
  • Streetlight pole number, which is located 6 - 10 feet up from the bottom of the pole.
  • Name and number so the technician can contact them with any questions or for further clarification.

Repair Completion
Repairs are generally completed within three (3) to four (4) working days, with the exception of knockdowns/ emergencies. Knockdowns are considered streetlight poles that are completely damaged (usually through a traffic accident) and the streetlight cannot be repaired. The City contracts with an outside vendor to repair knockdowns/emergencies.  These repairs should be completed within fifteen (15) working days of when the contractor has been notified.  


Mission and Vision

To learn more about how the division strives to serve the residents of Avondale, please see the following Mission and Vision Statements

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