Accessibility, Privacy Policy & Terms of Service

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Website Accessibility Copyright, Disclaimers & Privacy Policy

 
City of Avondale retains copyrights on all text, illustrations, HTML source codes, graphic images, design, sound and other content accessed on this website. This means that you may not copy or reference any items on this website in your source code. You cannot redistribute any item, in whole or in part, without the express permission of the City of Avondale. You may print copies of the information for your own personal use and reference this server from your own documents. Commercial use of the materials is prohibited without the permission of the City of Avondale. In all copies of this information, you must retain this notice and any other copyright notices originally included with such information. The City of Avondale reserves all other rights.

Disclaimer 
The City of Avondale maintains this website to enhance public access to City information. This is a service that is continually under development, and despite efforts to keep the information timely and accurate, users should be aware that the information available on this website may not be timely, accurate or complete and may not reflect official positions of the City. The City makes no warranties or representations about the accuracy or completeness of the website’s content and assumes no liability for any inaccuracies that the website may contain. The City of Avondale shall not be liable for any direct, incidental, consequential, indirect or punitive damages arising out of access to or use of any content on the website. Please feel free to notify the webmaster of any errors that come to your attention as you use this website. Reference herein to any specific commercial products, process, or service by trade name, trademark, manufacturer, or otherwise, does not constitute or imply endorsement or, recommendation of the same, by or favoring by the City of Avondale. 

Terms of Use
Any use of the website shall conform with all City, State and federal laws, rules and regulations. By accessing www.avondaleaz.gov, www.avondale.org and/or ci.avondale.az.us you agree that you will not use the website for any unlawful activity or use it in any way that would violate the law. .

Use of E-Mail & Other Correspondence
Please note that any correspondence, such as e-mail and letters, sent to City officials or staff may be considered a public record and may be made available for public and/or media review. Correspondence to the City of Avondale via the website or e-mail shall in no way be deemed to constitute legal or official notice to the City, its agencies, officers, employees, representatives or agents with respect to any existing, pending or future claim or cause of action against the City of Avondale or for any other purpose.

City Records
Any and all information gathered by the City through its website shall be considered City records and shall be protected to the extent possible under the applicable law. However, all City records are subject to Arizona public records law and disclosure of public information may be required in response to an appropriate public records request or compelled by legal process.

Privacy Policy
Your privacy is important to the City of Avondale. To clarify how we protect your privacy, this notice explains our online information practices and the choices you can make that determine how your information is collected and used by the City. This notice is easily identified and accessed from www.avondale.org and ci.avondale.az.us. All citizens are free to contact City staff to discuss how their personally identifiable information is stored and used.

The Information We Collect
With nominal exceptions, this policy governs all information collected or submitted via the City of Avondale website. In some areas of the website, citizens and visitors can order goods or services, make information requests, or access other public information resources. The types of personal information the City collects at various points in the City website include:
Personal and/or business names
Addresses
Email addresses
Telephone numbers
Fax numbers
Specific information to describe a complaint or request information
Credit/Debit Card Information
Parking ticket identification numbers
Permit identifications

The Way We Use Information
The primary reasons the City collects and maintains citizen information are to fulfill a citizen service requests and to notify requestors of the status of their requests. The City does not share the information it collects with outside parties except to the extent necessary to complete your request. The City does not sell information to any third parties and it does not disclose information to third parties, unless necessary to process a transaction or to comply with a valid request for public records according to applicable law.

The City accepts job applications submitted via its website and a hosted vendor. In some cases, under public records laws, portions of this information may not be deemed private. The City may also use this information to conduct background checks, reference checks, or other activities related to the City’s normal hiring process.

The City uses email addresses to answer emails we receive from citizens and organizations. We also use email addresses to honor citizen and organization requests to enroll in public newsletters and email notification services. This is an automated process and citizens and organizations may opt out of inclusion at any time by adjusting their profile information. All email addresses collected by the City will remain private and will not be distributed to any other parties for any reason unless required by applicable law.

What We Provide to Third Parties
As a governmental agency, we are governed by public records laws. Any information that we receive through use of our website is subject to the same provisions as information provided on paper. We do not share personally identifiable information with any third party without your permission unless such disclosure is required by applicable law. We utilize, in aggregate form, statistical analyses and/or demographics of users internally to identify trends to better support public interests. This information is not reported or used in any manner that would reveal personally identifiable information and will not be released to any outside parties unless we are legally required to do so in connection with law enforcement investigations or other legal proceedings.

Our Commitment to Data Security
Customers can transact financial business with the City through various e-commerce applications developed for or by the City. To protect this information, the City uses credit card verification services, up-to-date encryption technologies and the like to maintain a standard, high-level protection for your information. Citizens and businesses working with the City online should know that to prevent unauthorized access, maintain data accuracy, and to ensure the correct use of information you provide, the City of Avondale applies appropriate physical, electronic, and managerial procedures to safeguard and secure the information it collects. The City will take all reasonable precautions to safeguard the confidentiality of your information, but shall, nevertheless, not be held liable for any injury caused by the disclosure of the information, whether caused by security breach, accident, inadvertence or other act resulting in disclosure.

Control of Personal Information
At any time while accessing the City website, any user may decline to participate in any activity that asks for information (i.e. survey, e-mail or e-commerce). The choice not to participate will in no way affect the user’s ability to access any other feature on the website. In online applications that ask for personal information, users have the option of canceling and terminating the application.

Cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to citizen needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages your find useful and which you do not. A cookie in no ways gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

IP Addresses
An IP address is a number that is automatically assigned to your computer whenever you are surfing the web. Web servers identify your computer by its IP address. IP addresses are often used to track a user’s session. The City of Avondale collects IP addresses only for general website utilization trends.

Privacy Policy Changes
Any changes to our privacy policy will be posted on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Protection of Minors
The City of Avondale believes that protecting children’s privacy online is extremely important. For this reason the City does not market to or knowingly collect personal information from minors. However, the City does not verify the age of visitors to its website. Collection of personal information provided by minors is treated in the same way as adults and may be subject to public records laws. The City strongly encourages parents to monitor their children’s Internet use and requests that parents submit request for information from the City on their minors’ behalf. In the event that a minor does provide the City with personal information, a parent or guardian of the minor should contact the City at the email address or phone number listed at the bottom of this statement to identify the information which needs to be protected from disclosure. The City will honor that request unless legally required not to do so.

In terms of photos of children on the City website, the City’s policy is to only use photos of children if they are taken in public spaces, with no identification, and for editorial (not advertising) purposes. The City requires a photo release from a parent or guardian for pre-arranged photos taken in a protected environment such as a school and showing a highly defined and recognizable image. If you have questions regarding this policy, believe there has been a violation of such policy, or desires to have a photo of a child removed from the website, please contact the City.

How You Can Access, Update Or Correct Your Profile Information
Citizens and organizations may create a profile on the City website. Profiles are a tool provided to the public so they may sign up for email notifications of City news and content pertinent to them on an individual basis. Profiles are optional benefit citizens and organizations may select to keep up to date with the latest City events and announcements. Personally identifiable information provided to the City of Avondale through a citizens’ or organizations’ profile will be protected to the extent possible under applicable law. To protect privacy and security, the City of Avondale and its vendors take reasonable steps to verify identity before granting access or making corrections to a profile. At any time, citizens and organizations can unsubscribe from the City’s profile email distribution list(s) by accessing their user profile and selecting options to unsubscribe.

How To Contact Us
Should you have other questions or concerns about the City’s Privacy Policy, please call the City of Avondale at Call (623) 333-1600, send us an Email , or write to the City at:
11465 W Civic Center Drive, Suite 280 Avondale, AZ 85323

City of Avondale Linking Policy
The City of Avondale has created a municipal website at www.avondaleaz.gov, www.avondale.org and ci.avondale.az.us. This policy specifically addresses links located on the City website only.

The City website has many links to other websites operated by other governmental agencies, nonprofit organizations and private businesses (third parties). Third party linked sites are not under the control of the City and the City is not responsible for the content of any linked site or any link contained in a linked site. Therefore, the City cannot and does not make any representation to you about these sites or the materials and/or information available on any linked site. Links to websites outside of the City of Avondale are offered solely for convenience. The City reserves the right to terminate any third party link or linking program at any time. The fact that the City has made these links available to you is not an endorsement or recommendation to you by the City of any of these sites or any materials or services found there. When you link to another website and use services on those sites, you do so entirely at your own risk and are subject to that sites’ privacy policy, which we encourage you to review.

Please be aware that the City of Avondale is not responsible for the privacy practices of those sites when linked to them through the City site. These other sites may send their own cookies to users, collect data, or solicit personal information. Visitors are again encouraged to read the privacy statements of those sites that collect personally identifiable information.

User Policy / Outbound Linking Policy Statement
Any links contained on the City website, including hyperlinks, buttons, and referral devices of any nature, are for the convenience of the visitor only. The City does not endorse or recommend any third party website, product, or services, unless otherwise noted. To avoid misinterpreted relationships to any third party, it is the policy of the City of Avondale that links to outside sites be text only. No icons, logos, or other corporate symbols may be placed on the City website without an official agreement between the City and the third party.

The City of Avondale respects the value of providing contact information to community resources. When organizations make an official request to the City for inclusion on the City website, municipal staff will review the request using a standard set of criteria. That criteria may include, but are not limited to, the requesting organization’s non-profit status, positive contribution to the community, relevance/relationship to providing City services and certification in some area of public service which primarily serves the Avondale metropolitan area. If accepted, the third party will be asked to provide a contact name, telephone number, address, and email address, along with a short description of the services offered on the external site to be linked. The City reserves the right to terminate any third party link or linking program at any time.

Inbound Linking Policy Statement
Links to the City of Avondale website from third party websites should not in any way suggest that the City has any relationship or affiliation with that party, or that the municipal government endorses, sponsors, or recommends the information, products, or services of that site without expressed written permission from the City of Avondale.

Fair Campaign Practices
To avoid the appearance of City endorsement of political content, links shall not be made to sites that are associated with, sponsored by, or serving a candidate for elected office, any political party or organization supporting or seeking to defeat any candidate for elective office, or any ballot proposal.

City of Avondale Accessibility Policy
This City of Avondale website has an objective to be fully accessible and usable by people with visual, auditory, motor, and other disabilities. Accessibility features that have been incorporated into the City website include, but are not limited to, the following design attributes and standards compliance:

Design
The City website is hosted through a vendor-partner. It has been created and maintained using web standards and guidelines for optimally viewing of the website in current major browsers.

Accessibility Design Guidelines
Our website has been designed with the following accessibility guidelines in mind:
The standard font used throughout the site has been chosen to be easily legible.
Wherever possible, we use live text instead of graphics to reduce the download time of pages and increase your control.
No information is exclusively conveyed using color. This doesn't mean that colors are not used to organize information; instead it means there are also other, non-color dependent ways of doing this.

All images and hyperlinks, where appropriate, have an alternative text attribute. This means when an image or hyperlink is conveying important information its content is described with an alternative text.

Standards Compliance
This website’s pages adhere to the following industry standards: (i) the W3C WCAG Priority 1 Guidelines (ii) website validated to XHTML and CSS2 and (iii) the website uses standard structured semantic markup.